Over the last few years I’ve been shocked by how many customers tell me “It’s hard to get anyone to return my calls, much less show up.” It seems that customer service has dropped off a cliff and the horror stories I hear frustrate me as a professional. There are plenty of “contractors” out there that prioritize being the lowest bidder and getting on to the next job as soon as possible. Quite frankly, it gives us all a bad name.

I want every single one of our potential customers to know that we have the “curse of competence.” Meaning: we actually care, we take our jobs personally, and a poor performance is not acceptable. Let’s be real, no one is perfect and no job every goes exactly as planned. If something goes wrong, it weighs on us and we do what’s possible to make it right. Our success comes from being able to adapt and problem solve when we encounter a “non-text-book” scenario.

Another thing to consider is that we are state Licensed General Contractors. I, myself, am a third generation General Contractor. We employ Licensed and Insured subcontractors for all necessary repairs. Combined, our team has over 60 years of experience in the construction industry.

I barely learned how to walk before I started following my father around the construction site of the first home I ever lived in. My Dad built our house from the ground up, and he made a point to teach me as much as he could until the day I shipped off for basic training. One of the memories that still lives in my head, rent-free, is him telling me how you should always do the right thing, the best job you can, even if no one is looking or no one will ever see it. – This mentality was further instilled in me when I joined the U.S. Air Force in 2008. 

I served in the U.S. Air Force from 2008-2012 and exited as Ready Reserve. I was an Aircraft Equipment Mechanic and I was deployed to Iraq in 2010. My Military experience taught me invaluable lessons about core values, integrity, and life lessons that couldn’t be substituted any other way. 

In the rare occasion that you are not a candidate for pipe relining, we have a remodeling division that can remodel your entire house, literally from floor to ceiling. We’ve been doing it for years, and still do, so rest assured you’re in good hands.